Virtual Point of Sale (VPOS)
Description:
VPOS is an Internet-based, real time credit card payment application that enables merchants to process and manage phone-in transactions quickly and easily. VPOS lets merchants do away with costly hardware-based POS terminals. With VPOS, any operator with an Internet connection can have access to the most powerful, flexible and cost-effective payment application available—with no software to install.
Features:
VPOS is more than just a payment processing application. It is a complete, web-accessible credit card transaction management system. VPOS lets merchants:
- Issue credits (partial, full and “blind”)
- Re-authorize an existing transaction for a new amount
- Re-bill an older transaction for a new amount without the need for the customer’s credit card number
- Delete a transaction
- Make a transaction recurring (using one of nine different schedules)
- Capture a wide variety of customer data that can be downloaded for data mining purposes
- Send customized email receipts to customer and/or merchant
- Apply fraud screening rules to each transaction
- Generate a wide range of standard and custom reports
- Settle funds automatically or manually
Benefits:
VPOS allows merchants to process all major credit cards quickly and easily in real time while their customer is on the phone. This means that merchants can:
- Dramatically improve customer service
- Eliminate customer call-backs due to declined cards
- Reduce payments processing costs
- Reduce incidences of fraud
- Access transactional information to help run their business
- Increase the speed of payment processing
Uses:
VPOS is perfect for call centers or any business that processes payments made by phone, fax or email.